Frequently Asked Questions

  • Why did I receive a claim form?

    The claim form was mailed to you so you can redeem the jcpenney gift card prize you won in the Stonebridge Life Insurance Company Scratch Off Instant Win Game.

  • How do I redeem my prize?

    You can redeem your prize by either confirming your address and clicking the Accept button on the Home page, or completing the claim form and returning it via the postage paid envelope.

  • Why do I have to redeem my prize – can’t you mail me my gift card?

    Prize redemption is required so that we can confirm your mailing address in writing either via the completed claim form or from this website. By returning the completed claim form or pressing Accept on the home page, you agree that you are a legal resident of the United States or District of Columbia (not a resident of New York), age 18 or older. You are not an employee, officer or director of Stonebridge Life Insurance Company ("Sponsor"), Ventura Associates International LLC ("Ventura"), J. C. Penney Corporation, Inc., or related to their respective parent companies and their divisions, subsidiaries, affiliates, resellers, agents, advertising and promotion agencies or any other persons involved with this promotion or immediate family members of employees of the Sponsor, Ventura or J. C. Penney Corporation, Inc., (defined as mother, father, sister, brother, son, daughter & spouse) or those living in the same household.

  • Where can I use the jcpenney gift card?

    Your jcpenney gift card will be valid at any jcpenney store or jcp.com.